Working with Ann has helped provide clarity in my professional life with regard to choosing my direction, setting clear goals that inspire those around me, and prioritizing those goals based on their impact on me, my colleagues, and the students. Ann asks thought-provoking questions and provides practical strategies that enable me to reflect on situations and people from a variety of perspectives. She challenges me to make personal and professional decisions with sincerity and purpose.

Carol Howe-Veenstra
Director of Athletics
College of Saint Benedict

Working with Ann as a coach has been an essential part of my professional and personal growth. Her guidance has allowed me to become more self-aware and decisive. Through these developments, my career path looks brighter than ever, and I have never felt more in control of it.

Kendall Harrell
Manager, Organizational Development Life Time Fitness

Services

Question: Are you as effective as you can be?

Answer: Dray helps individuals and organizations get where they want to go faster and more efficiently.

Workshops & Training

Customized Workshops. Dray offers a variety of workshops designed to enhance individual performance and assist team members in working together to accomplish organizational objectives. Topics include leadership development, communication, strategic planning, team-building, navigating change, and more.

Executive / Admin Training. In both coaching and classroom settings, Dray works with executives and their administrative assistants to create powerful partnerships that lead to improved efficiency and greater professional satisfaction. Executives learn to more fully utilize the talents of their administrative assistants; administrative assistants learn to better manage their leaders. The net result? Leaders are able to consistently honor their commitments.

Social STYLE™ Workshops

Introduction to Social STYLE™
TRACOM's Social Style model, an easy-to-use tool for learning about your behavior, is one of the most widely used and highly regarded behavioral models in use today. It will help you develop insight about your behavioral strengths and weaknesses and serve as a foundation for building on your strengths and the strengths of others to develop productive relationships.

White paper: Evaluating Interpersonal Skills Training

Understanding and Managing Behavioral Differences^sm
The techniques you will learn in the Understanding and Managing Behavioral Differences workshop are dedicated to the principal that relationships are assets. We believe that investments made in building effective relationships pay off in higher levels of productivity and in improved quality.

White paper: Workplace Performance: The impact of Interpersonal Effectiveness

Sales Success
In any type of workplace interaction, strong interpersonal skills are very important. But for individuals in sales, the ability to effectively communicate with the customer and to gain their respect and confidence is absolutely critical.
To be successful with a client, a salesperson must first understand the customer needs and preferences, and then address them. Sales professionals who can adapt their selling style to the buying needs and preferences of their customers have stronger, more influential relationships with their customers.
As a result of TRACOM's SOCIAL STYLE Training:

92% of Salespeople developed more positive customer relationships
87% of Salespeople increased their ability to influence or persuade customers
79% of Salespeople improved their ability to gain ongoing sales
58% of Salespeople closed sales that they otherwise might not have

White paper: The Keys To Sales Success

Services

Workshops & Training

SERVICES